Frequently asked questions
What people ask before connecting an account to Azim Social.
Getting started
Do I need to give Azim Social my TikTok password?
No, and you could not if you wanted to. Logging in happens on TikTok's own site through Login Kit, TikTok's official OAuth flow. Azim Social receives a scoped access token afterwards and never sees your credentials.
What permissions does Azim Social ask for?
Four, and only these: user.info.basic to identify your
account, user.info.stats for follower and like totals,
video.list to read your own videos and their public metrics,
and video.publish to publish the posts you queue. TikTok
shows you each one before you approve.
Is Azim Social affiliated with TikTok?
No. Azim Social is an independent third-party application that uses TikTok's, YouTube's and Instagram's official public APIs. It is not affiliated with, endorsed by, or sponsored by TikTok, ByteDance Ltd., YouTube, Google, Instagram or Meta.
Can I connect more than one account per platform?
Each Azim Social account connects one TikTok account, one YouTube channel and one Instagram account. Connecting a different one on the Connections page replaces the current one.
Why does Instagram say my account isn't supported?
Instagram only lets apps publish and read insights for professional accounts. Switch to a Business or Creator account in the Instagram app (Settings → Account type and tools), then connect again.
Scheduling and publishing
Do I have to be online when a scheduled post goes out?
No. Azim Social publishes from the server at the time you set, whether or not your browser is open.
Why can I only post privately?
TikTok restricts unaudited applications to private posts. Until an app passes TikTok's content-posting audit, every post it makes is visible only to the creator. Azim Social reads the allowed privacy levels from TikTok directly and shows you exactly which ones are available to your account.
What happens if a post fails?
The queue shows the post as failed along with the reason TikTok returned. Common causes are a video that does not meet TikTok's format requirements, an expired authorization, or a rate limit. Nothing is retried silently behind your back.
Does Azim Social automate likes, comments, or follows?
No, and it never will. Azim Social publishes content you supply and displays your own account's metrics. Automating engagement violates TikTok's platform policies.
Privacy and data
What data does Azim Social keep?
Your open ID, display name, and avatar URL; the OAuth tokens needed to act on your behalf; the videos and captions you queue; cached public metrics for your own videos; and TikTok webhook events for a short debugging window. The Azim Social Privacy Policy lists all of it.
How do I delete my data?
Remove Azim Social from TikTok's "Manage third-party apps" settings to revoke access instantly, then email us from Support to have the stored records erased. Deletion is completed within 7 days and confirmed by email.
Does Azim Social sell my data or use trackers?
No. There are no advertising trackers or third-party analytics on this site, and your data is never sold or shared with data brokers or advertisers.
Where are my access tokens stored?
In a private database on the Azim Social server, used only server-side for API calls made on your behalf. They are never sent to your browser or to any third party.
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